Frequently asked questions

You receive a license to use the Shopify Liquid section or snippet in your store(s), plus access to download the latest package from your Library. Each product includes installation notes and a code preview so you know what you are buying before checkout.

After payment, go to Library in your account and click Generate download link. We create a secure, time-limited link (valid 24 hours) so your files are not exposed as permanent public URLs. You can generate new links anytime while your license is active.

Standard licenses cover use on Shopify stores you own or actively develop for clients, as described at checkout. Redistribution of source files, resale as a product, or sharing download links is not permitted. Contact us if you need an agency or extended license.

We support Razorpay (UPI, cards, netbanking, wallets), Cashfree (INR or USD), Stripe, and PayPal depending on region and admin settings. Prices display in INR or USD based on your location. Cash on Delivery may appear in test environments only.

Each product lists license duration options (for example 6 months or 1 year). While active, you can download updates for that product. After expiry, you keep files already downloaded but new download links require renewal or a new purchase.

Yes. Product pages include a visual store preview and a read-only code sample. We recommend reviewing both to confirm compatibility with your theme and Shopify version before adding to cart.

You will see a payment failed page with options to try again or return to checkout. No license is issued until payment is confirmed. If money was debited but the order did not complete, contact support with your order reference.

Open a support ticket from your account after purchase. Include your theme name, Shopify version, and screenshots if possible. We typically respond within one business day (Monday–Friday, IST).