Privacy Policy

EZCodes ("we", "us") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your choices when you use our website and purchase digital products.

1. Information we collect

Account data

When you register, we collect your name, email address, and password (stored hashed). You may update profile information in your account settings.

Order and license data

We store order history, purchased products, license status, download activity, and support tickets linked to your account.

Payment data

Payments are handled by Razorpay, Cashfree, Stripe, PayPal, or other processors. We receive transaction references and status, not full card numbers.

Technical data

We collect IP address, browser type, device information, and cookies needed for sessions, cart, security, and currency detection. We may infer country from IP to show INR or USD pricing.

Communications

Messages you send via our contact form or support system are stored to respond to your request.

2. How we use information

• Provide the marketplace, process orders, and deliver downloads
• Manage licenses, prevent fraud, and enforce our Terms
• Respond to support requests and improve our products
• Send transactional emails (order confirmations, password resets)
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Legal bases (where applicable)

We process data to perform our contract with you (purchases and account), for legitimate interests (security, analytics, product improvement), and with consent where required (for example optional marketing, if offered).

4. Sharing with service providers

We share data with trusted providers who assist us, including payment processors, hosting, email delivery, and GeoIP services. They process data only on our instructions and under appropriate safeguards.

5. Data retention

We retain account and order data while your account is active and as needed for tax, legal, and dispute resolution purposes. You may request account deletion; some records may be retained where required by law.

6. Security

We use industry-standard measures such as HTTPS, hashed passwords, and access controls. No method of transmission over the internet is 100% secure.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to certain processing. Contact us to exercise these rights. You may also lodge a complaint with your local data protection authority.

8. Cookies

Essential cookies power login sessions, cart, and checkout. You can control non-essential cookies through your browser settings; some features may not work if disabled.

9. International transfers

Your data may be processed in India or other countries where our providers operate. We take steps to ensure adequate protection when data crosses borders.

10. Children

Our services are not directed to children under 18. We do not knowingly collect their personal data.

11. Changes

We may update this policy. The "Last updated" date will change, and significant updates may be communicated on the site.

12. Contact

Privacy questions: contact us through our Contact page.